Valid as 1st September 2025

1. What does this Privacy Policy tell you?
   This privacy policy tells you how {GIVI Asia Sdn. Bhd.} collects and process information which you can be identified directly or indirectly (“Personal Data”) while you browse (point.givi.com.my). 

2. What we collect?
   When you use our website, we may collect:

• • Personal details such as your name, phone number, email, and address. These are needed to create your account, confirm orders, and deliver products to you.

  • Payment details such as debit/credit card information, which are processed securely through trusted payment providers. We do not store your full payment information.

  • Order and transaction history, so we can assist you with past purchases and improve your shopping experience.

  • Website usage information like your device type, browser, or pages visited. This is collected using cookies to help us make our site easier and faster to use.

3. How We Use Your Information
   We collect your information to:
   

   • Process and deliver your orders quickly and safely.

   • Provide customer support, including answering your questions or resolving issues.

   • Improve our website and services by studying how our site is used.

   • Send you updates, promotions, or product news if you choose to subscribe (you can unsubscribe anytime).

   • Comply with legal requirements if necessary.

   We only use your information for purposes related to serving you better.

4. Who We Share With
   Your information is only shared with trusted third parties that help us operate our platform, such as:
   

   • Payment providers, to process your purchases securely.

   • Delivery companies, to ship your orders to your chosen address.

   • Service providers, such as website hosting and analytics.

   
   We do not sell or rent your personal information to any third party.
   

5. Cookies

• • Our website uses cookies to improve your shopping experience, such as remembering your cart items, saving your preferences, and analysing site traffic. You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

6. Keeping Your Data Safe

• • We take your privacy seriously and use reasonable security measures to protect your data against unauthorized access, misuse, or disclosure. However, no online system can be guaranteed 100% secure. We recommend using strong passwords and keeping your login details private.

7. Your Rights

• • You have the right to access, update, or request deletion of your personal information. If you would like to make such a request, you can contact us directly, and we will do our best to assist you.

8. Children’s Privacy

• • Our platform is designed for adult customers. We do not knowingly collect personal information from children under 13. If we discover that we have accidentally collected such information, we will delete it immediately.

9. Changes to this policy

• • We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back occasionally to stay informed.

Contact Us

If you have any questions or concerns about how we handle your personal information, please contact us:

📧 [email protected]

📞 +60122812164 (Customer Service Department)